What does your guest really think?
20/10/2023
Is mystery shopping a thing of the past, or something every hospitality business needs.
We live in a world with online bookings and comment platforms where customers and competitors can hide behind a keyboard and post any comment they want. So how do you get real, honest feedback about ther service being offerred by your business.
Tower are working with a wide variaty of hospitality businesses to bring back quality mystery shopping, providing quality feedback to business owners and managers.
Our systems have been created to ensure that as soon as our shopper has compleated thier visit the owner and or manager can view the feedback.
For the cost of a bedroom booking you can get real feedback from one of our team.
Call us today for a chat.
Tower Consultancy – tellmemore@towerconsultancy or 0141 472 0012
www.teastguest.co.uk
By Craig Perkins